Resetting Spectacles
If you run into errors or issues that you aren’t able to solve, power cycling or resetting your Spectacles can sometimes help!
Power cycling your Spectacles can help fix issues related to the following:
- Pairing Spectacles to your phone
- Importing Snaps
- Updating Spectacles’ software
- Charging Spectacles
- Spectacles’ software error
Here’s how to power cycle Spectacles 3:
- Press and hold either button on your Spectacles 3 for 25 seconds.
- You should see the LEDs flash, similar to when you pair Spectacles.
- At the 25-second mark, release the button. You should see both LEDs flash once.
You may receive a software error LED message if you press and hold the button for longer than 25 seconds. If this happens, wait a minute before trying to power cycle again.
A reset may be necessary if Spectacles did not respond to a power cycle. Although it does not delete Snaps from Spectacles’ storage, this should only be performed as a last resort.
Here’s how to reset Spectacles 3:
- Press and hold either button on Spectacles for 25 seconds.
- You should see the LEDs flash, similar to when you pair Spectacles.
- At the 25-second mark, immediately press and release the opposite button and then release both buttons
- You should see the outer LEDs flash in a staggered pattern.
You’ll need to re-pair Spectacles to your phone after this has been completed. You may be prompted to update Spectacles’ software when you pair, as well. Do not attempt to import any Snaps until the software has been updated.
If you still don’t see any LEDs light up while trying the steps above, charge your Spectacles for at least 30 minutes before retrying. If you’re still unsuccessful, please reach out to the Spectacles Support team.