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  1. Spectacles Support
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  3. Policies

Articles in this section

  • Return Policy
  • Products Warranty
  • Shipping Details & Restrictions
  • Model Cancellation Form

Shipping Details & Restrictions

When placing an order on Spectacles.com, keep in mind that some countries or regions have different shipping options. Here’s a breakdown of available shipping options per country or region:

United States:

  • Most shipments can take 1 to 2 business days to deliver
    • Overnight and 2-day shipping is only available for orders placed on weekdays before 2 pm PST. See the sections below for more details and limitations

Canada:

  • Shipments can take up to 11 business days to deliver

Europe:

  • Shipments to most countries can take up to 5 business days to deliver, except Norway and Sweden, where it can take up to 7 business days to deliver

United Arab Emirates:

  • Shipments can take up to 5 business days to deliver

Kingdom of Saudi Arabia:

  • Shipments can take up to 7 business days to deliver

All shipping options are free with the exception of overnight shipping in the United States.

Please refer to Spectacles.com for updated pricing and availability.

Some shipments may need a little extra time to deliver. See the sections below for more information.

After purchase, you’ll receive a confirmation email with your Spectacles’ estimated delivery window. There’s always a chance this estimate could change, but you’ll be notified if the order is delayed for any reason!

You’re welcome to cancel your order at any time before it ships, but once it’s sent to our fulfillment center, your order can’t be cancelled.

 

Shipping Standalone Charging Cases

Certain shipping restrictions restrict us from shipping Charging Cases by themselves via UPS 2nd Day Air or Next Day Air. Orders like these will need to ship through UPS SurePost, which may take a little more time to reach their destination.

 

Shipping Standalone Charging Cables

Shipments of Charging Cables without Spectacles or other accessories will ship via UPS SurePost. These orders can be upgraded to ship via Next Day Air (United States only).

 

Shipping to Alaska, Hawaii, or Puerto Rico

Certain shipping restrictions restrict us from shipping Charging Cases by themselves to Alaska, Hawaii, and Puerto Rico.

You can still order a Charging Case — it’ll just have to be a part of a larger order that includes at least one pair of Spectacles!

Unfortunately, overnight shipping isn’t available in Alaska, Hawaii, or Puerto Rico at the moment.

 

Shipping to Territories

At this time, shipping is not available for APO/FPO/DPO addresses, some US Territory and Freely Associated State addresses, or certain remote regions across the EU and Canada. You’ll be notified during checkout if we can deliver to the address entered.

 

Shipping to P.O. Boxes

Unfortunately, overnight and 2-day shipping isn’t available for orders sent to P.O. Boxes. These shipments may need a little more time to reach their destination. Orders shipping to Canada and Puerto Rico cannot be delivered to P. O. Boxes.

 

Exchange Shipments

If your product needs to be replaced under the terms of the Warranty, we will provide you with a pre-paid shipping label to return your original product to us. Once reviewed and approved, we will ship a replacement to you free of charge. Please note that we are only able to provide this service in countries where spectacles.com ships.


Please refer to our Warranty and Return Policy for further details.

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