Spectacles Support Help Center home page
  • Products
  • Creators
  • Learn
  • Shop Now
Snapshot eye
  • Products
  • Creators
  • Learn
  • Support
  • Compatibility
  • Returns
  • Warranty
  • Business Inquiries
  • Feedback
  1. Spectacles Support
  2. Next Generation Spectacles
  3. Troubleshooting

Articles in this section

  • Low Battery
  • Next Generation Spectacles Pairing
  • Updating your Next Generation Spectacles
  • Next Generation Spectacles Touchpad
  • Pairing with Lens Studio
  • Power Cycle
  • Factory Resetting your Next Generation Spectacles
  • Overheating
  • Returning your Next Generation Spectacles

Updating your Next Generation Spectacles

Your next generation Spectacles use Snapchat to update their built-in software. You’ll be notified when a new update is available! 

Before you update…..

  1. Make sure your next generation Spectacles are fully charged
  2. That they are turned on and in the charging case or being directly charged
  3. Connect your phone to Wi-Fi. Updates can occur through your phone’s cellular data plan, but the update file size may vary so we’d recommend Wi-Fi

Software updates can take several minutes to complete. Be sure to update only whenever you have enough time. We suggest manually updating right before you go to bed or before you start a new project with your next generation Spectacles!

Updating Next Generation Spectacles Software

To update, just follow these steps:

    1. Open Snapchat and select ‘Settings’
    2. Select ‘Spectacles’ 
    3. Select the Spectacles you are connected to in ‘My Spectacles'
    4. Select ‘Spectacles Update Available’ - If you don’t see this, you are already up to date!
    5. Select ‘Update’ when prompted

The internal LEDs will flash purple to show the update is in progress.

After updating you’ll need to complete a Factory Reset or Power Cycle and then re-pair your Spectacles. Then you’re good to go on the latest software! 

Have more questions? Submit a request
Was this article helpful?
9 out of 11 found this helpful
Return to top

Related articles

  • Next Generation Spectacles Touchpad
  • Safety Warnings (First-Generation Spectacles)
  • Editing, Sending, and Saving 3D Snaps
  • Regulatory (Spectacles 2)
  • Reliving a moment with the included 3D Viewer
  • Products
  • Creators
  • Learn
  • Support
  • Compatibility
  • Returns
  • Warranty
  • Business Inquiries
  • Feedback
  • © 2019 Snap Inc.
  • Product Sales Terms
  • Terms of Service
  • Privacy Policy
  • Download Snapchat
  • Instagram
  • Twitter
  • YouTube
Deutsch Français (France)