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Articles in this section

  • Return Policy
  • Products Warranty
  • Shipping Details & Restrictions
  • Model Cancellation Form

Return Policy

If you’re not satisfied with your Spectacles, you can return them to us within 30 days of purchase (or from receipt if purchased from Spectacles.com) for a refund! However, we can’t refund items that were damaged in a way not covered in our Warranty, or items that weren’t purchased directly from us. Shipping & handling fees for overnight or expedited delivery are non-refundable.

Here’s how to request a refund:

  1. Go to our Returns page.
  2. Fill out all the necessary information.
  3. Print the return label and package up your Spectacles with care.
  4. Drop your package off at a local UPS facility.
  5. The original payment method will be credited with the product purchase price you paid after we receive and approve the returned product.

This Return Policy and our Warranty are in addition to and do not affect your legal rights. If you live in Europe, please see our Product Sales Terms for more information about your Right to Cancel online purchases.

Have more questions? Submit a request
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